Return & Refund Policy

Return Policy Duration:

You can return eligible products within 3 days from the date of delivery.

Return Conditions:

Returns are accepted if you received a wrong item, damaged product, or something different from what was described.

Non-Returnable Items:

Opened or used products, temperature-sensitive medicines, and hygiene items once unsealed are not eligible for return.

How to Raise a Return:

Contact our support via phone or email with images, video proof, and the reason for return.

Refund Timeline:

After approval and pickup, refunds are processed within 36 hours of your original payment method or via bank transfer.

Pickup Instructions:

Ensure the item is unused, in original condition, and properly packed when the pickup is arranged. Pickup charges will need to be paid by the customer.

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